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Our Values 

OVERVIEW

Our values are the guide to how we make decisions.

They are the heartbeat of the company informing how we shape and build our team—they signify what we stand for and create alignment on our approach. This way we can row together as a team and each play a part in the momentum we're collectively creating.
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Customer Success
Comes First

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We empower our customers, so together we can transform the industry.

  • We know our customers and know our product. 
  • We earn the love and trust of our customers.
  • We each understand our role in enabling our customers.
Leadership & Operating Principles:

Win and
Help Win

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We win when we lead and lift others up along the way.

  • We relentlessly pursue our goals.
  • We create a positive impact for our team and customers
  • We act with purpose and intention
  • We form opinions, loosely held
  • We communicate with candor and care.
Leadership & Operating Principles:

Thrive as
#TeamClio

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We each play a role in how we learn, fail, and succeed as one team.

  • We are a team, not a family.
  • We care about how our actions affect others.
  • We show up as our authentic selves and encourage others to do the same.
  • We assume positive intent.
  • We don’t tolerate bad apples (depressive pessimists, slackers, or jerks)
Leadership & Operating Principles:

Design for
Diversity

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We continuously and deliberately work toward designing more diverse and inclusive teams, processes, experiences, and products.

  • We challenge existing beliefs and biases.
  • We commit to action and to building a better future.
  • We believe Diversity, Inclusion, Belonging, and Equity is key to being a high-performing team.
Leadership & Operating Principles:

Get Better
Everyday

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We set the bar high and raise it higher by treating development as a journey, not a destination.

  • We excel at our craft.
  • We believe in the aggregation of marginal gains. 
  • We are deliberately developmental.
  • We treat failure as an opportunity to learn and grow.
Leadership & Operating Principles:
Leadership & Operating Principles:
  • We operate with high agency and take ownership. 
  • We seek evolution and innovation.
  • When faced with change, we create VUCA Prime. 
  • We balance quality with velocity.

We seek the broad strokes and figure out how to complete the picture.

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Draw the Owl

Lead with
Context

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We share and collaborate openly, supporting every Clion with the information and resources they need to do the best work of their careers.

  • We communicate precisely and clearly.
  • We align on expectations.
  • We empower our colleagues with information and trust they can make high-quality decisions.
Leadership & Operating Principles:

Recharge, 
Your Way

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We take care of our whole selves so that we stay inspired and motivated to play the infinite game.

  • We prioritize our individual definition of wellness. 
  • We manage our energy.
  • We build meaningful connections.
  • We have a lot of fun along the way.
Leadership & Operating Principles: